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Burst main on A38, Derby (DE65)

We are aware of a burst main on the A38 at the junction for Carriers Road, which was causing low pressure or no water for customers located in the DE65 area.

Our team have isolated the burst main, and water supplies should have returned to any affected customers.

We are now repairing the main and have implemented a one-way road closure on Carriers Road coming onto the A38. There is a lane closure on the A38 from where this work is taking place. Access to the BP station is still available, and motorists are still able to leave the A38 at this junction.

We are sorry for any inconvenience this causes. Thank you for your ongoing patience.

Updated: 08/05/25, 14:40

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In the news View all news

Women in Utilities award nominations for outstanding work in the field

The shortlist for the Women in Utilities Awards has been revealed, with nominations for two South Staffs Water employees.

Findings revealed from diversity-led water-saving project

The final report has been published for our innovative water-saving project, supporting customers of different faiths and cultures to reduce their water use.

Funding available for community projects that support biodiversity

We are accepting applications for funding up to £10,000 for projects that improve biodiversity in our region.

Appointment of NED to the Board of South Staffordshire Water

Jim O’Sullivan has been appointed as a Non-Executive Director of the Board with immediate effect.

Major milestone reached in treatment works upgrade

The final part of installation for an innovative and environmentally sustainable water-filtration system has been completed at one of our treatment works.

Receive face-to-face support with your water bill

Come and see our community team at one of our drop-in areas

Sara Vaughan joins our Board of Directors

Sara will succeed The Rt Hon Lord Smith of Finsbury as Independent Chair of the Board in April 2025.

South Staffs Water gets ready to deliver its largest-ever investment programme

We will invest £926 million over the next five years to protect water supplies, improve our customer service, enhance the environment and safeguard the resilience and health of our infrastructure.

South Staffs Water appoints new Managing Director

South Staffs Water has appointed Elena Karpathakis to be its new Managing Director.

Catching up with our Apprentices NAW2025

We speak to three members of our Apprenticeship Programme cohort to learn more about their experience so far.

New climate adaptation report submitted to Defra

We have set out what long-term impacts climate change will have on our water supplies, our infrastructure and our environment.

Ofwat's Final Determination on our 2025-2030 business plan

Following Ofwat's final determination of our business plan, we set out what we will be doing over the next five years.

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